Shipping & Returns
Please note that we only sell and ship within Australia and we send all parcels using Australia Post Express Post satchels.
Orders over $70 now come with free shipping - YAY! We have a flat rate of $10 for orders under $70.
We send orders on Mondays, Tuesdays & Thursdays and almost always within two business days of being received. Please allow up to 5 business days for your order to arrive and please let us know if it hasn't arrived after 5 business days. To keep a closer eye on your order, please feel free to contact us at any time for your Australia Post tracking number!
If you are dissatisfied with your Shanghai Suzy purchase – firstly – we’re very sorry to hear that! Please contact us to voice your concern and we will do our best to remedy the situation ♥