Shipping & Returns
Please note that we only sell and ship within Australia and we send all parcels using Australia Post Express Post satchels.
Orders over $50 come with free shipping - YAY! We have a flat rate of $10
for orders under $50
We send orders Monday to Thursday and almost always within two business days of being received. Please allow up to 5 business days for your order to arrive and please let us know if it hasn't arrived after 5 business days.
Once your order has been shipped you will receive an Australia Post tracking number via email.
If you are dissatisfied with your Shanghai Suzy purchase – firstly – we’re very sorry to hear that! Please contact us to voice your concern and we will do our best to remedy the situation ♥